1. What is Kresta Shopping?

Kresta Shopping is a Nepali online shopping platform offering a wide range of products including electronics, fashion, home appliances, and daily essentials from top brands.

2. How do I place an order?

Simply browse products, add them to your cart, go to checkout, fill in your details, select a payment method, and place the order. You’ll receive a confirmation message after a successful purchase.

3. What payment methods are accepted?

We accept Cash on Delivery, eSewa, Khalti, IME Pay, and Bank Transfer. More payment options will be added soon!

4. Do you deliver across Nepal?

Yes! Kresta Shopping delivers to major cities and towns across Nepal. Delivery times may vary based on your location.

5. How long does delivery take?

Typically, delivery takes 2–5 business days depending on your location and the product availability.

6. How do I track my order?

You’ll receive an order tracking link via SMS or email once your order is dispatched. You can also check the order status from your account dashboard.

7. Can I return or exchange a product?

Yes, you can request a return or exchange within 7 days of delivery if the product is defective, damaged, or incorrect. Please read our Return Policy for details.

8. Is there a delivery charge?

Delivery charges may vary based on location and product type. Charges are clearly shown at checkout before you confirm your order.

9. How do I become a seller on Kresta Shopping?

Visit www.krestashopping.com/seller, register with your business details, upload required documents, and start listing your products after approval.

10. How can I contact customer support?

You can reach our support team via phone, email, or live chat. Visit our Contact Us page for more details.v